Upwork support phone number. If you're still having problems, please contact support.

Upwork support phone number No matter how you choose to contact customer service, they will be able to help you with any issues you’re having on UpWork. I just created a new account with the same phone number but am unable to verify because it's still under my old account. I was previously told to reactivate my old account and use that account as it was the one originally assoicated with the phone number but when I did that I get the same message that the phone number is already in use. I have dyslexia, so I entered in my phone number wrong the first time when receiving a pin. This is account that I no longer use due to my status with the organization. If you're still having problems, please contact support . Apr 8, 2021 · A customer support agent will listen and empathize, strive to understand the exact problem, and try to find a solution. 40e41580. Aug 28, 2024 · Hello Davidian, Thank you for reaching out to us. If we don't find the information you need after a few tries, you’ll see an option under the article selections to "Contact Support" Select "Contact Support" and follow the options provided Oct 26, 2024 · Luiggi! Please help me. We’ll text you a code. Apr 9, 2024 · I'm sorry you're having difficulties contacting our support team. Have a question about Upwork and need support? Visit Upwork’s customer service center to get the help that you need. Feb 23, 2024 · While they don't have a support phone number, you could also get faster help from the automated chat box in the Help Center. com; Log In; Upwork Customer Service & Support | Upwork Help Have a question about Upwork and need support? Visit Upwork’s Apr 6, 2023 · Contact Upwork support: If you have tried the above steps and are still not receiving the verification code, you can contact Upwork support for assistance. Could you please share with us more details about your experience as to why you need to contact our support team? We'll gladly look into that and assist you accordingly. Please, check it and try again. Take the first step and schedule a call to learn more. If we don't find the information you need after a few tries, you’ll see an option under the article selections to "Contact Support" Select "Contact Support" and follow the options provided Nov 24, 2019 · Hi there- my two step is enabled with a text code to my mobile phone. Now I think you have to change your phone number to verified your account and if you have not fixed it then live chat with support. Update: Hi all, This thread has been closed from further replies due to its size. Select Review your profile to make sure everything looks right. You can do this through the support channels on the Upwork website or app. You can talk with support team if you have a valid reason. I've noticed from other posts that the only way this is solved is through contacting The only options I've found at this point are 1) upwork's support bot that directs you to FAQS and 2) a upwork community, where I don't have permission to post & have no clue how to get the permission. Please help. When you contact customer service, be sure to include your full name, email address, and a detailed description of your problem. We and selected third parties use cookies or similar technologies for technical purposes, to enhance site navigation, analyze site usage, assist in our marketing efforts, and for other purposes as specified in Feb 26, 2024 · Contact Upwork Support: Reach out to Upwork's customer support team for help with removing the phone number from your old account so you can add it to your new account. May 26, 2024 · Other freelancers cannot assist with phone number verification, but an Upwork moderator can create a support ticket for you to help resolve this. Sep 2, 2024 · Hello Davidian, Thank you for reaching out to us. Sep 30, 2022 · If you give them a call, the number to dial is 1 (888) 687-9675. I did not receive these. I'm trying to contact support team to help with this issue please create a ticket for me. I keep getting this message when trying to apply for a job. Use it, and perhaps they will get back to you. Support and resources: Upwork provides tools, tips, and resources to help you succeed as a freelancer. I cannot find any way to talk to a human being to have this reset. It looks like you're trying to apply to UK-only job posts. As an alternative, I can escalate a ticket for you, if you wish. freelancers) Contact Support Back to upwork. If we don't find the information you need after a few tries, you’ll see an option under the article selections to "Contact Support" Select "Contact Support" and follow the options provided Sep 23, 2022 · Select Get Support at the bottom of the Help Center page; Type a question or topic and select "Send. " Can you help me create a support ticket for this issue? Thank you. I am new to the platform and I would like to understand how to fix this issue. I closed all of my other accounts, but now even when I go to use my phone number to apply for work, I get the "Phone number already in use, contact support". Is there someone that can he Jul 31, 2024 · Hi Upwork Support, I am working on creating an Upwork freelance account, but my phone number is associated with another Upwork client account that has since been closed. If you're still having problems, please contact support. If we don't find the information you need after a few tries, you’ll see an option under the article selections to "Contact Support" Select "Contact Support" and follow the options provided Dec 31, 2019 · We and selected third parties use cookies or similar technologies for technical purposes, to enhance site navigation, analyze site usage, assist in our marketing efforts, and for other purposes as specified in the Cookie Policy. " This is my ONLY phone number and the one already linked to my profile. Apr 24, 2022 · Hi Roxana, This happens when you have an old account on Upwork that used the same number when you registered the account. See what’s possible with Upwork. Thank you! Nov 13, 2023 · If I understand your issue correctly, you need to contact Upwork. " The automated chat box is useless. Thanks. Freelancers Jul 12, 2023 · Select Get Support at the bottom of the Help Center page; Type a question or topic and select "Send. plus your phone number and email address if Sep 14, 2023 · Hello, my phone number says its already in use but I don't think I have created any accounts with Upwork in the past. Hopefully, it won't be too much longer. Enter the six-digit code and choose Verify; Understand authenticator apps Feb 9, 2024 · I've tried to apply to several jobs, and each one takes me to a phone verification step. Very frustrating. At the end of Select Get Support at the bottom of the Help Center page; Type a question or topic and select "Send. Thank you, Irene Select Get Support at the bottom of the Help Center page; Type a question or topic and select "Send. And when I use a different phone number, I get the error, "you attempted to change your phone number too many times. Sep 9, 2023 · Hi all, If you need help verifying your phone number, it would be best if you reach our support team directly so they can assist you within a private and secure channel of communication. " Join Upwork, Get Involved, Best Practices, Fees & Protection. Hope you can fix it. In order to apply for these, you must verify your location. com; Log In; Upwork Customer Service & Support | Upwork Help Have a question about Upwork and need support? Visit Upwork’s The same goes for offering services that aren't supported by Upwork. Upwork's system to get help is horrible and i'm done with the circles the chatbot sends you on. Find freelancers and freelance jobs on Upwork - the world's largest online workplace where savvy businesses and professional freelancers go to work! This article explains how to contact support and get help on Upwork. Sep 21, 2023 · It's a big problem, you have to repair your old account because Upwork very strict on it. You must use a standard landline or mobile phone number for verification. Oct 13, 2024 · Hello I am making an account for the first time, but it says my phone number is already in use. Here's what you can do to reach actual support: Help Center: Go to Upwork's Help Center and look for articles related to your issue. Personal contact information (like your email address or phone number). I have spent the last hour trying to figure this out. The last step is to make sure your Dec 28, 2023 · Hi all, If you need help verifying your phone number, it would be best if you reach our support team directly so they can assist you within a private and secure channel of communication. From here, you can access the help options. We appreciate your participation in the Community and welcome you to continue the conversation on this new thread. com; Log In; Upwork Customer Service & Support | Upwork Help Have a question about Upwork and need support? Visit Upwork’s Jul 22, 2024 · Contact Upwork Support: If the issue persists, contact Upwork Support for assistance. Phone number already in use. I need to justify the choice in my institution. That being said, I distinctly remember removing my phone number from the old account. I only have one phone number and need to list it on this platform. If we don't find the information you need after a few tries, you’ll see an option under the article selections to "Contact Support" Select "Contact Support" and follow the options provided Aug 9, 2023 · Select Get Support at the bottom of the Help Center page; Type a question or topic and select "Send. May 8, 2024 · If you're seeing a message that your phone number is already in use on Upwork and you're unable to resolve it through the chat system, you'll need to contact customer support for further assistance. Companies often have social media teams that can provide support or direct you to the right place. ". If we don't find the information you need after a few tries, you’ll see an option under the article selections to "Contact Support" Select "Contact Support" and follow the options provided Sep 3, 2024 · Hello, I had a client account and have added a freelancer account to it. So I guess Oct 2, 2024 · Navigate to the Help Center’s navigation bar and select the “Contact Support” option. When I attempted to change the phone number it says it was alr. Solved! Go to Solution. Jan 23, 2024 · Solved: Hello how i can get Contact support? I'm trying to set up my profile but I'm facing some troubleshooting thank you We and selected third parties use cookies or similar technologies for technical purposes, to enhance site navigation, analyze site usage, assist in our marketing efforts, and for other purposes as specified in the Cookie Add your date of birth, location, and phone number. I was just wondering if there are other ways to contact Upwork support team via email - and not on the Upwork platform. Since Upwork is based in the United States, all freelancers on Upwork need to complete one of the following forms to comply with U. I have shared your post to a support ticket to look into this for you. Why did your company charge me VAT this week (19. Mar 15, 2021 · From there, the support options available to you will be listed. Please contact support" If you need an exception to share contact information due to accessibility issues, please contact our accessibility coordinator by sending an email to accessibilitycoordinator@upwork. Moderator In response to 1753c05f When I use the phone number with which I created the account, I get the error, "you've attempted to change your PIN too many times". My phone number change almost a year ago. The handling team will reach out to you on the ticket to assist you accordingly. Jan 23, 2024 · Hi, Upwork team, I clicked the verify phone number button on my Client Account and I am yet to receive a text message for the verification. Aug 12, 2020 · How do I contact Upwork's customer support? I need to know what are the pros/cons of working with Direct Contract versus through an account. I also tried tried verifying my phone number through settings>>two step verification but i am not receivi Dec 2, 2022 · Select Get Support at the bottom of the Help Center page; Type a question or topic and select "Send. Jun 11, 2023 · How do I reach a human in customer support? Please visit Contact Support and click the ‘Chat with Upwork' button. Transcript Jan 18, 2024 · » Forums » Support » Phone Number is in I would like to apply for a few positions but cannot until I can get my phone number verified. Please contact support" Have a question about Upwork and need support? Visit Upwork’s customer service center to get the help that you need. I try validating my phone number, and I keep getting "Phone number already in use. i was also unable to close my old companys account and cant seem to reach any actual upwork support member to help with my issue. I no longer have access to that account so I cannot post a job from my new account. So yes , the phone number is already in use BY ME!! Help! Dec 18, 2023 · As the title suggests, my phone number is already in use by another account. Visit the Upwork homepage. Please let us know on this thread if you need assistance with this issue and we'l Feb 8, 2024 · I barely use that account, so I completely forget the email, log in information. Customers often contact customer support seeking problem resolution. I just wanted to flag that Upwork forgot to take the membership fee in August, but I will not bother with it if they make it so hard to contact them. There's more on this in our 'Contact information sharing' article. I have been trying for more than 30 minutes to get my phone number verified and even tried Sep 1, 2023 · Hi Annie, I'm having the same problem with my account. Thank you, Irene Nov 27, 2023 · When I apply for a job, I'm prompted to select the "text me" button to verify its me. 0 Upvotes Reply. As soon as the next available agent gets your ticket in their queue, they'll contact you to assist you further. When I ask for Upwork to send me a verification text, a pop up window says that phone number is associated with a previous deleted account and to contact support. My number, which is correct, is autofilled. When you contact Upwork Support, please be prepared to provide a clear account of the situation and any proof you have, such as chat transcripts and email messages. If we don't find the information you need after a few tries, you’ll see an option under the article selections to "Contact Support" Oct 30, 2024 · Contact Support used to work, but didn't need it for the past two years, so it was quite an experience with the "chat" that certainly wins the uselessness contest. Provide actionable responses to product and service problems. For more information, please read Upwork’s Digital Accessibility Statement. Aug 21, 2024 · Hello, Unfortunately, this seems to be the only place where I can contact customer support directly. https://www. I'll go ahead and ask for the help of the Customer Support Team so that they can reach out to you directly and assist you further. I'm having trouble logging in to Upwork and that's what I wanted to report. I cannot see anyway to do this. Type in a question or topic and click “Send. Can We and selected third parties use cookies or similar technologies for technical purposes, to enhance site navigation, analyze site usage, assist in our marketing efforts, and for other purposes as Oct 13, 2023 · Hi upwork team, I am having problems with verifying my phone number. Oct 9, 2023 · I have created a new account using a different email address, but I still need to link my original cell number. com; Log In; Upwork Customer Service & Support | Upwork Help Have a question about Upwork and need support? Visit Upwork’s Feb 29, 2024 · Contact Upwork Support: Reach out to Upwork's customer support team for help with removing the phone number from your old account so you can add it to your new account. I only have one account and one phone number. 0 Upvotes Feb 5, 2024 · I barely use that account, so I completely forget the email, log in information. We and selected third parties use cookies or similar technologies for technical purposes, to enhance site navigation, analyze site usage, assist in our marketing efforts, and for other purposes as Sep 11, 2024 · I’m sorry to learn you weren’t able to contact the Upwork Support Team directly, or file a ticket after interacting with the chatbot. Depending on the design of the site at the time, they Mar 14, 2024 · Hello, I am attempting to verify my phone number but I keep getting the message that my phone number is already in use. Please let us know on this thread if you need assistance with this issue and we'l Jun 30, 2022 · Select Get Support at the bottom of the Help Center page; Type a question or topic and select "Send. I am locked out of the account and need to link my new information to my phone number since Upwork only allows one account per phone number. In these cases, we need to help you get your account reactivated, so please reach out Your account has been inactive for more than five years. I'm trying to create a new account under a different email address, but when I get to the last page of creating the profile where it asks to add your phone number, I get the message that my phone number is already being used on a different account. If you no longer have access to your email associated with an account, or need further help, contact Upwork Support; VoIP phone numbers are not accepted. Mar 1, 2021 · Can't contact upwork support. It opens you up to fraud and unwanted contact, plus it's against our TOS. Upwork clients writing a 3 page description to hire a full stack developer designer marketer, ceo for 5$ and unlimited revisions. If you encounter any issues while trying to verify your location, please know that you can reach out to our support team by clicking the 'Chat with Upwork' button on the Contact Support page. If we don't find the information you need after a few tries, you’ll see an option under the article selections to "Contact Support" Select "Contact Support" and follow the options provided Mar 8, 2023 · Select Get Support at the bottom of the Help Center page; Type a question or topic and select "Send. On this account that has the active contr Dec 15, 2023 · The chat bot is definitely not helping, and I'm not sure why my phone number isn't being registered properly. Customer service is available Monday-Friday from 8am to 5pm PT. If we don't find the information you need after a few tries, you’ll see an option under the article selections to "Contact Support" Select "Contact Support" and follow the options provided Feb 24, 2024 · Hi all, If you need help verifying your phone number, it would be best if you reach our support team directly so they can assist you within a private and secure channel of communication. Please let us know on this thread if you need assistance with this issue and we'l Feb 14, 2024 · My phone number is associated with an account I used with a previous employer. Please let us know on this thread if you need assistance with this issue and we'l Your address, phone number, and time zone – For tax purposes, it’s important that you use your real, permanent address. If we don't find the information you need after a few tries, you’ll see an option under the article selections to "Contact Support" Select "Contact Support" and follow the options provided Mar 6, 2024 · I must've signed up for an Upwork account ages ago and used my phone number during that process. id love to get started on my personal upwork freelance account but cant complete my profile without my phone verification! please Feb 21, 2024 · I have flagged a message for Upwork review, created a support ticket, reached out on social media accounts, posted a message on this forum and still no response from Upwork support accross the board. Only your city and country are shown to clients. ” Feb 2, 2024 · I barely use that account, so I completely forget the email, log in information. tax laws: Form W-8BEN or W-8BEN-E (for non-U. I have seen other people in these forums with the same problem but it seems the only way to get help with this is to create a thread here and wait for an admin to upgrade my post to a support ticket so that I might speak with an actual human being rather than a chat bot. 07. NikolaS. Keep in mind, not every piece of information can be changed after you’ve created an account. "Phone number already in use. Apr 16, 2024 · Hi, there, I just need to speak to a human being so that I can hopefully sort the phone number verification issue out. You can contact support through the Help & Support section of the Upwork website or app. I registered a new upwork account by using a new email. Aug 2, 2024 · I am a new freelancer at upwork, and in the process of setting up my profile. upvotes · comments r/Upwork Can't find customer support/livechat/help desk as a freelancer on Upwork? I understand your frustration and here's an easy tutorial on how to contact their h Sep 28, 2023 · How do I reach a human in customer support? Please visit Contact Support and click the ‘Chat with Upwork' button. When I entered my phone number, I got the notification of "Phone number already in use. com. I used my current number for the old account. S. When I apply for a job, I was being asked to enter phone number. Apr 3, 2024 · I had an account with upwork awhile back but no longer have access to the email linked to the old account. There is no support team email or telephone number. Please let us know on this thread if you need assistance with this issue and we'l Feb 26, 2024 · You may contact Upwork Support at https://support. com; Log In; Upwork Customer Service & Support | Upwork Help Have a question about Upwork and need support? Visit Upwork’s Jul 14, 2022 · Hey, I'm having the same issue that it seems countless others are having, when creating a profile it tells me that my phone number is already in use. Jun 20, 2024 · I am trying to apply for a job and when I click Apply Now, it takes me to a page that asks to verify my phone number via Text or Call. I want to contact support for assistance to close my old upwork account and link my phone number to my new upwork account. Jun 22, 2023 · Select Get Support at the bottom of the Help Center page; Type a question or topic and select "Send. Select either of the options to be able to contact the Upwork Support Team. Can someone please help? Select Get Support at the bottom of the Help Center page; Type a question or topic and select "Send. I really want to disable the client account and just have the freelancer account as the phone number and email address have changed. You may be asked what type of account you need help with, please select the best option for your situation. ACCEPTED SOLUTION Petra R Community Member ‎03-01-2021 Jun 11, 2024 · I'm trying to submit a proposal. Recently, when I needed help, this is the email I used to contact Upwork: support@upwork. We're looking forward to your response. When I click via Text, a pop up box appears that states the following: "Phone number already in use. Explain that your phone number is being flagged as already in use and that you are unable to Aug 22, 2024 · When I use the phone number with which I created the account, I get the error, "you've attempted to change your PIN too many times". Contact Support Back to upwork. If we don't find the information you need after a few tries, you’ll see an option under the article selections to "Contact Support" Select "Contact Support" and follow the options provided Get an IT support plan that covers everything, from basic maintenance to setting up a new system. You can do this by clicking the "Get Help" button on the verification page, or by visiting the Upwork Help Center and submitting a ticket. Aug 11, 2022 · Select Get Support at the bottom of the Help Center page; Type a question or topic and select "Send. I am sorry to hear about the issue you encountered when trying to verify your phone number and that you weren’t able to contact the Upwork Support Team directly after interacting with the chatbot. Sep 23, 2024 · Hi Fineas, I see that you've recently raised a support ticket regarding your concern. upwork. I can't submit anything because of this message. Apr 10, 2024 · I think you should contact Upwork customer support here and explain to them . We're so glad that you've chosen to grow your business on Upwork. Sep 3, 2021 · A quick way to contact support is by clicking the "Get Support" button that shows at the bottom right corner of this page. Nov 6, 2023 · Hi all, If you need help verifying your phone number, it would be best if you reach our support team directly so they can assist you within a private and secure channel of communication. Blessings, Guerain Feb 18, 2024 · I keep getting this message when I attempt to verify my phone number. Sep 4, 2023 · Hi TAI,. Start by going to the normal Upwork homepage like you usually do. It may also be verified with another account of mine. com Contact Support Back to upwork. " Dec 19, 2023 · Please reach out to Upwork's support team directly. May 13, 2024 · Contact Upwork Support: Since I’m unable to directly access or resolve issues related to Upwork accounts, you'll need to get in touch with Upwork’s customer support team. When I type in my number, it says: This number is being used by another account My account was created today. If we don't find the information you need after a few tries, you’ll see an option under the article selections to "Contact Support" Select "Contact Support" and follow the options provided Aug 24, 2024 · Hi, my phone number was used for my old companys client account and im unable to use it for my own personal account im trying to create. Obviously this number is in use, I've already validated it in the past! Jun 12, 2022 · Select Get Support at the bottom of the Help Center page; Type a question or topic and select "Send. ; Type a question or topic and select ‘Send’. When I proceed, I get this message: Phone number already in use. 2024) and collect it from me? Oct 17, 2024 · It told me my account is no longer active and to contact support to reactivate. Thank you 🙂 I was told if I setup my financial info I would receive 50 free connects. The homepage is https://www. I could have sworn I updated the number in my account. Problem solved. Jan 2, 2024 · Hi all, If you need help verifying your phone number, it would be best if you reach our support team directly so they can assist you within a private and secure channel of communication. So yes , the phone number is already in use BY ME!! Help! Dec 20, 2023 · How do I reach a human in customer support? Please visit Contact Support and click the ‘Chat with Upwork' button. Nov 11, 2024 · Contacting Upwork Support: If the Upwork Support page doesn't load properly, try clearing your browser's cache and cookies, switching to a different browser, or disabling any browser extensions that might interfere with page loading. Choose the “Chat with Upwork” option to initiate a conversation with our chatbot. I do not know if I may have tried making an account We and selected third parties use cookies or similar technologies for technical purposes, to enhance site navigation, analyze site usage, assist in our marketing efforts, and for other purposes as May 1, 2024 · Hello, So I have all my info in except the only thing that keeps occuring is the "Phone number already in use. Aug 20, 2019 · Solved: Is there a phone number to reach customer support at upwork? I don't care to use the bot or the forum for my private concerns. It seems that that email is no longer operating. Apr 13, 2024 · How do I reach a human in customer support? Please visit Contact Support and click the ‘Chat with Upwork' button. " The bot will find relevant Help articles for you. I am unable to contact support or find a way to re-open this old account. Sep 30, 2022 · PRO TIP: If you are having trouble with your Upwork account, please contact customer service by clicking the “Help” link at the top of the page. " The phone number is mine and is associated with my Upwork account. Feb 21, 2021 · Select Get Support at the bottom of the Help Center page; Type a question or topic and select "Send. It is impossible to file a support ticket with Upwork. The chat bot is useless. Upwork, originally Elance-oDesk, is a freelancing website based in the United States. The advantages of Direct Contract are listed on the site, but the advangages of an account are not. 0 Upvotes May 6, 2024 · Social Media: Reach out to Upwork on their official social media channels like Twitter (@UpworkHelp). com; Log In; Upwork Customer Service & Support | Upwork Help Have a question about Upwork and need support? Visit Upwork’s Feb 14, 2024 · When I tried to verify my phone number I did not receive the code, so I switched to a different phone number and now when I try to verify, I get the prompt "you have changed your phone number too many times, please contact support" but no matter what I type in the AI chat, I get put in circles with zero solution. freelancers) Form W-9 (for U. Sharing your contact information once a contract is in place Your Upwork account was set up to let you both use Upwork as a freelancer and a client. Then I re-entered my phone number correctly and I receive a pin. I keep getting the message saying that my phone number is already in use, thus i am currently unable to use the website. Thank you! Dec 6, 2023 · I am trying to apply to a job and when I go to enter my phone number, it says "Phone number already in use. ~ Matt E. Please let us know on this thread if you need assistance with this issue and we'l Jul 28, 2023 · Select Get Support at the bottom of the Help Center page; Type a question or topic and select "Send. The bot will find relevant Help articles for you. I recently changed my number and there is a possibility someone else was using it before. com; Log In; Upwork Customer Service & Support | Upwork Help Have a question about Upwork and need support? Visit Upwork’s Learn how Upwork Enterprise can help your business grow with enterprise hiring solutions and services. They will help you change it. com; Log In; Have a question about Upwork and need support? Visit Upwork’s customer service center to get the help that you need. Payment protection : With Upwork's secure payment system, enjoy peace of mind. If we don't find the information you need after a few tries, you’ll see an option under the article selections to "Contact Support" Select "Contact Support" and follow the options provided Have a question about Upwork and need support? Visit Upwork’s customer service center to get the help that you need. Help! Delete. When verifying my phone number I get a message: "Phone number already in use. Also, when using Upwork, you should be logged in from the country listed on your account. Sep 24, 2024 · I am having the same problem. " I reached out before and did not get a response. Upwork, always helpful for valid reason May 19, 2021 · Since then, I no longer have access to the email associated with my phone number, nor do I have the credit card/Paypal information associated with my phone number. I get this email as shown in the screenshot below whenever I send to support@upwork. I can sense the urgency of your concern. Log in to your Upwork account to access the platform and connect with clients and freelancers. Aug 1, 2023 · About a year ago, I set up an upwork account for an organization that I was a part of at the time. Please, check it and try again. Oct 10, 2023 · I have created a new account using a different email address, but I still need to link my original cell number. Provide them with your account details and the issue you are experiencing. com/. " Enter your country code and phone number. If we don't find the information you need after a few tries, you’ll see an option under the article selections to "Contact Support" Select "Contact Support" and follow the options provided Jan 6, 2024 · Hello Upwork Support, I am trying to apply to a job and when I go to enter my phone number, to verify it, it says "Phone number already in use. Dec 5, 2023 · Hi all, If you need help verifying your phone number, it would be best if you reach our support team directly so they can assist you within a private and secure channel of communication. In order to proceed, there is a code that is supposed to be texted to my account. That's fine, my fault. Sep 19, 2024 · I’m sorry to learn you weren’t able to contact the Upwork Support Team directly, or file a ticket after interacting with the chatbot. Start with the Chat with Support button within the Contact Support page to access the chatbot, which can handle most common questions and create a ticket (which can be tracked and updated in your account). Oct 8, 2024 · We and selected third parties use cookies or similar technologies for technical purposes, to enhance site navigation, analyze site usage, assist in our marketing efforts, and for other purposes as specified in the Cookie Policy. In doing so, I had to add my phone number to this account for this organization. Important: The phone number you provide for verification cannot be a VOIP phone number. We and selected third parties use cookies or similar technologies for technical purposes, to enhance site navigation, analyze site usage, assist in our marketing efforts, and for other purposes as specified in the Cookie Policy . Direct Email or Form: Look for a direct email address or contact form for Upwork support. Sep 29, 2023 · Hi! I created an account a few years ago under an old email address. Your birth date, full address, and phone number are kept private. Can support please delete Jun 14, 2024 · Hello I am encountering an issue with my phone number. This information is necessary to verify your age, identity, and location. Mar 4, 2023 · Solved: Hi, Where is contact support button is located? We and selected third parties use cookies or similar technologies for technical purposes, to enhance site navigation, analyze site usage, assist in our marketing efforts, and for other purposes as specified in the Cookie Policy . edya ojadul osiu epdmr ogtbqn aawx okj inoh ixi ynhcz